Spa Guest Information and FAQs

Reservations

Advance reservations are recommended, we suggest several days to one week in advance to secure preferred treatments and times. We are located in the lobby of the Huntley Shoshone Lodge. Call (406) 995-5803.

General Information

We request that anyone attending Solace Spa or fitness center be 16 years of age or accompanied by an adult.

We recommend leaving all valuable items in your hotel room. The Spa is not accountable for any lost or stolen personal items.

Please silence your cell phone during your visit to Solace.

Valuables

We recommend leaving all valuable items in your hotel room. The Spa is not accountable for any lost or stolen personal items.

Cancellation Policy

Guests who do not cancel 24 hours in advance of their treatment will be charged the full amount of the treatment(s).

Arrival

We ask guests to arrive at least 15 minutes prior to their scheduled treatments to allow time to complete an intake form and enjoy our amenities. Arriving late for a scheduled treatment could decrease the time of your treatment, potentially reducing its pleasure and impact.

Spa Attire

Most body treatments are enjoyed without clothing; however, undergarments may be worn. All of our therapists are trained to drape discreetly over areas of the body not involved in the treatment.

Gratuities

In appreciation of outstanding service, gratuities may be added at your discretion. An amount of 18% to 20% is customary in the industry.

Questions?

Mountain Village: (406) 995-5803
Moonlight Lodge: (406) 995-7700
Email: bigskysolacespa@bigskyresort.com