Basecamp Activity Policies

The following policies apply to summer and winter Basecamp Activities:

• Ziplining
• Snowshoe Tours
• Guided Hikes
• The Enchanted Forest
• Archery
• Adventure Mountain & Plaza Activities

We understand that sometimes your plans change after you’ve purchased your Basecamp Activity.  Our credit policy allows you to receive credit for your purchase in the form of an eVoucher that may be used towards another online purchase.  Requests must be made 48 hours in advance of the start date of the product. To cancel contact the Basecamp Office at 406-995-5796.

Log into the Big Sky Online Store to see your voucher code and use it to purchase online products for a future visit. Vouchers generated during the 22/23 ski season will expire May 1, 2024. 

Your voucher credit is based on the purchase value of your original transaction and can be applied to future online transactions until the expiration date of May 1, 2024. If there is a difference in price, you will be required to pay that difference for the new product. If you do not use all of your credit in one transaction, the remaining balance will be remain available on the same voucher for another purchase until the expiration of May 1, 2024. Voucher credits must be redeemed online and are not available at any outlet. 

Activities may not be appropriate for individuals with certain medical conditions, which may include but are not limited to; recent musculoskeletal injuries, head, neck, or back injury, epilepsy, chronic heart condition, pregnancy, or hemophilia. Participation is not appropriate for individuals taking blood thinning medications or who are under the influence of alcohol or recreational drugs. It is recommended that medications for conditions such as asthma, diabetes, or severe allergies be carried by the respective person and to alert the guide team of such conditions.