Spa Front Desk & Retail
  • Face coverings must be worn in all areas of the facility including the lobby, relaxation and locker areas, and treatment rooms. For more information, please see our resort-wide Mask & Facial Covering Policy.
  • Guests are asked to use social distancing while shopping retail areas and to limit group shopping.
  • Sneeze guards will be in place at the front desk points of sale.
  • Public spaces will be sanitized frequently, with a focus on the front desk, credit card machines, and retail shelves.
  • Hand sanitizer will be available for guest use.
  • Spa team members will wear face coverings at all times.
  • Guests are encouraged to use contactless forms of payment.
  • Product testers have been removed for the time being. Front desk staff can help with questions about products.

Spa & Services
  • Guests will be encouraged to pre-book their appointments via phone.
  • Spa team members will wear face coverings at all times.
  • Face coverings must be worn at all times, but during treatment, your provider will walk you through removing it during specific times in your service.
  • Spa staff will undergo daily health screenings and will be sent home at any signs of illness.
  • Guests will be expected to maintain proper social distancing and hygiene measures.
  • Hand sanitizer stations will be provided throughout the spa for staff and guest use.
  • Extra time will be provided between services to ensure thorough cleaning.
  • Public spaces will be sanitized frequently, with a focus on the relaxation room, door handles, and locker rooms.
  • Common water and tea stations will be removed. Beverages will be available upon request.