Spa Front Desk & Retail

• Face coverings must be worn in all areas of the facility including the lobby, relaxation and locker areas, and treatment rooms. For more information, please see our resort-wide Mask & Facial Covering Policy.
• Guests are asked to use social distancing while shopping retail areas and to limit group shopping.
• Sneeze guards will be in place at the front desk points of sale.
• Public spaces will be sanitized frequently, with a focus on the front desk, credit card machines, and retail shelves.
• Hand sanitizer will be available for guest use.
• Spa team members will wear face coverings at all times.
• Guests are encouraged to use contactless forms of payment.
• Product testers have been removed for the time being. Front desk staff can help with questions about products.

Spa & Services

• Guests will be encouraged to pre-book their appointments via phone.
• Spa team members will wear face coverings at all times.
• Face coverings must be worn at all times, but during treatment, your provider will walk you through removing it during specific times in your service.
• Spa staff will undergo daily health screenings and will be sent home at any signs of illness.
• Guests will be expected to maintain proper social distancing and hygiene measures.
• Hand sanitizer stations will be provided throughout the spa for staff and guest use.
• Extra time will be provided between services to ensure thorough cleaning.
• Public spaces will be sanitized frequently, with a focus on the relaxation room, door handles, and locker rooms.
• Common water and tea stations will be removed. Beverages will be available upon request.