Village Center

At Your Service 8 a.m. - 10 p.m. daily

Bellmen 24 hours daily

Concierge 8 a.m. - 9 p.m. daily

Front Desk 8 a.m. - 10 p.m. daily

Health Club

Fitness 7 a.m. - 10 p.m. daily

Pool 7 a.m.- 10 p.m. daily

Solace Spa & Recovery Lounge

November 23, 2023 - December 7, 2023: Recovery Lounge & Retail Only | 1:00 p.m. - 6:00 p.m. daily

December 8, 2023 - April 29, 2023: Recovery Lounge, Retail, & Spa Services | 10:00 a.m. - 7:00 p.m. daily

Check-in Time: 5 PM

Check-out Time: 11 AM

Please contact the Front Desk (ext. 8031) the morning of departure to request a late check-out. A late check-out fee will be charged for unauthorized check-outs after 11 AM. An additional late check-out fee will be charged for check-outs after 3 PM.

Please check with reservations (ext. 5750) or the Front Desk should you wish to stay additional nights.

Housekeeping service is offered daily.

Our housekeeping department will deliver fresh towels, make beds, replenish amenities, and remove trash and recycling. Contact the Front Desk (ext. 8031) to arrange for additional services, such as rollaways and pack-and-plays.

Turndown service is offered nightly.

Our Housekeeping department will turndown your bed, set lighting, and offer complementary chocolates.

ATMs & Banking

ATMs are located on the main level of The Exchange in the Hungry Moose, the 2nd-floor terrace level of Summit Hotel, and the lower lobby of Huntley Lodge.

Banks in Meadow Area

American Bank: 406-995-7111

First Security Bank: 406-993-3350

Childcare

Concierge can help you locate a qualified, independent provider.

The resort also offers the following:

Lone Peak Playhouse is an independently operated childcare facility that can coordinate childcare with ski school lessons. Your child can ski for half a day and play inside the other half! The Lone Peak Playhouse operates in the winter season only.

Mountain Village: ext. 5847

Madison Base: ext. 6060

Computer Services

Huntley Lodge offers laptop and printer capabilities at the Firehole Lounge.

Dogs

Dogs are not permitted in the Village Center.

Fitness & Pool

Located on the second level of the Village Center. Facilities include weight training, stair climber, treadmill, & bicycle. Access with Village Center room/pool key. Access exclusive to Village Center guests.

Shipping & Mail

U.S. postage drop is available at the Front Desk. Postal service picks up at 11 AM, Monday-Friday. Big Sky Resort is pleased to work with Ship Skis for all your ski and golf club shipping needs. Use computers in the Huntley Lodge lobby to create shipping labels. Once your package is ready to go, drop it off at the Front Desk or contact a member of our bell team. UPS and FedEx can be arranged if you provide your own label.

Internet Access

Free wireless access is available in all lodging properties. Please call the Front Desk (ext. 8031) for assistance.

Ice and Vending

Ice Machines are located to the right as you exit the elevators on the 2nd & 3rd floors. On the 4th floor, it is located in the far right corner of the hallway next to the laundry facility. Beverage Vending machines are located next to the ice machines on the 2nd & 3rd floors.

Laundry / Dry Cleaning

Guest laundry facilities and amenities are located on the fourth floor of the Village Center, free of charge.

Airport

Bozeman Yellowstone International Airport bozemanairport.com | 406-388-8321

Airlines

• Allegiant: 800-255-2525
• American: 800-433-7300
• Delta/SkyWest: 800-221-1212
• Frontier: 800-432-1359
• JetBlue: 800-538-2583
• Horizon/Alaska: 800-547-9308
• SunCountry: 651-905-2737
• Southwest: 800-435-9792
• United/UnitedExpress: 800-241-6522

Bellman Services

Bellmen are available to assist with luggage and valet. Local transportation is offered depending on availability. Dial x5805 to inquire about availability and to schedule rides.

Car Rental

Major rental car agencies are available at the airport in Bozeman or call the Concierge to arrange Big Sky pickups.

Taxi & Shuttle Services

Karst Stage (Airport Service): 406-556-3500 visit karststage.com for more info.

Shuttle to Big Sky & Taxi (Big Sky): 406-995-4895 visit shuttletobigsky.com for more info.

Mountain and Canyon Cab Co.: 406-551-3553 visit mountainandcanyoncab.com for more info.

Skyline Bus provides free shuttle service around Big Sky’s Mountain, Town Center, and Canyon Villages, as well as, paid service to locations in Bozeman (excluding the airport). Visit skylinebus.com for schedule and route information.

All emergencies please call 911

Big Sky Resort Security: Dial 5827 

Big Sky Bike Patrol: Dial 5880 

Non-emergency Sheriff: 406-843-5301 

Medical Emergencies

Big Sky Bike Patrol: Dial 5880 

Bozeman Health Big Sky Medical Center (Clinic & Emergency Room):406-995-6995 

Bozeman Deaconess Hospital (Bozeman): 406-585-5000 

Bozeman Health Big Sky Medical Center Pharmacy: 406-995-6500 

Fire Emergency Procedure 

In the event of a fire emergency, please follow the evacuation plan posted on the back of your room door. 

The Village Center is equipped with a state-of-the-art fire suppression and warning system. Trained professionals monitor the control panels for these systems 24 hours a day. If there is a fire emergency in your room, evacuate the room and notify the Front Desk. If you have any questions regarding fire emergency procedures, please contact Security by dialing 5827. 

Power Outage Procedure 

If you should experience a power failure, please call the Front Desk. The resort owns and operates backup generators, and lighting will be sufficient in the hallways and stairways if the building must be evacuated. If you have any questions or concerns regarding power outages, please contact Security at ext. 5827. 

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