Mountain Sports Policies
The following policies apply to Big Sky Resort Mountain Sports lessons, guided experiences, season-long programs, clinics, and Big Sky Resort Nordic Center lessons and clinics.
General Policies
- Lift tickets are required during sessions and are not included in the session price.
- Rental equipment is not included in lessons.
- Lessons are not transferrable.
- Children may not always ride lifts with an instructor.
- Depending on needs, children in group lessons may take rest, bathroom, and warm-up breaks throughout the day. All children learn at a different pace, and that's okay!
Locations
Big Sky Resort offers lessons based in three different meeting spots: Mountain Village, Madison Base, and the Montage Hotel (for guests of the hotel & Spanish Peaks). Nordic skiing lessons are based at the Big Sky Resort Golf Course & Nordic Center, located in the Meadow Village.
- Please note your location selection during booking—the three locations are not quickly accessible from one another.
- If you have booked your lesson in the wrong location, please contact us and we will do our best to move your meeting location.
Cancellation Policy
We understand that sometimes your plans change after you’ve purchased your Mountain Sports Lesson/Guide. Our credit policy allows you to receive credit for your purchase in the form of an eVoucher that may be used towards another online purchase. The full dollar amount for change requests and cancellations made 48 hours in advance of the start date will go onto a voucher. Within 48 hours no voucher will be issued. To cancel contact the Mountain Sports Office for downhill ski & snowboard lessons or the Nordic Center for nordic skiing lessons.
Log into the Big Sky Online Store to see voucher codes and use them to purchase online products for a future visit. Vouchers generated during the 23-24 ski season will expire on May 1, 2025. If there is a difference in price, you will be required to pay that difference for the new product. If you do not use all of your credit in one transaction, the remaining balance will remain available on the same voucher for another purchase until the expiration of May 1, 2025. Voucher credits must be redeemed online and are not available at any outlet.
Contact Us - Mountain Sports
Nordic Center