Rental & Demo Policies
The following policies apply to Big Sky Sports Rentals & Demos.
Skier Type Classification
Your skier type, height, weight, age, and boot sole length are used by the rental or demo shop technician to determine the release and retention settings for your bindings. Consult the descriptions below to select your classification. Be sure to provide accurate information, as errors may increase your risk of injury.
Type I: Cautious skiing on smooth slopes of gentle to moderate pitch
Skiers who designate themselves as Type I receive lower than-average release/retention settings. This corresponds to an increased risk of inadvertent binding release in order to promote a release in case of a fall. This type also applies to entry-level skiers uncertain of their classification.
Type II: Skiers not classified as Type I or III
Skiers who designate themselves as Type II receive average release/retention settings appropriate for most recreational skiing.
Type III: Fast skiing on slopes of moderate or steep pitch
Skiers who designate themselves as Type III receive higher than average release/retention settings. This corresponds to decreased release-ability in a fall in order to gain a decreased risk of inadvertent binding release. This classification is not recommended for skiers under 45 lbs.
Rental FAQs
Rentals can be booked online or by walk-in. We do run out of rentals over busy periods, so we recommend booking online in advance. Rentals must be booked at least 48 hours in advance.
Rental skis are Head brand with Head BYS boots.
Rental snowboards are Rossignol and Burton boards with Burton progression boot and bindings.
Our Big Sky Sports demo center offers more equipment from Rossignol, Salomon, Armada, Volkl, Blizzard, Atomic, Head, Nordica, and Stockli.
The Rider's Room has boards by Capita, GNU, Lib Tech, Salomon, Nitro, K2, and Burton. This demo shop has Thirty Two boots and Burton Step-On boots and bindings.
In the summer, we carry Rocky Mountain Slayer enduro bikes and Specialized Demo Expert downhill bikes.
Like our multiday lift tickets, if you would like to have a break in the middle of your ski days, you can add a skip day. Skip days allow you to store you skis in our ski valet on your non-skiing day and pick them up on your next ski day. This extra fee saves you time by eliminating the need to return and get fitted a second time.
Just like lift ticket skip days, you do not need to specify which day you will be skipping. However, unlike lift tickets, rentals equipment are held for one day and then returned.
Please note that demo equipment rentals do not allow for skip days.
We have lockers in our rental shops where you can store your shoes or bags while you are out on the mountain. You are also welcome to use the lockers in the basement of the Exchange or return your items to your car.
Big Sky Resort is not responsible for lost or stolen items.
Rentals must be returned by 4:30 p.m. on the final day of your rental to any Big Sky Sports location.
Rental equipment is not included with lessons or guided experiences and must be purchased separately. Mountain Sports does not have its own rental equipment. Small Fry Try lessons for 2-4-year-olds are the only exception, as we provide kid's rentals with these lessons, subject to availability.
Skip the wait and pick up your rentals between 2-4:30 p.m. the day before your start date! If you're not able to pick them up the day prior, our rental locations open at 8 a.m. for pickup. Show your confirmation email when you come in.
Big Sky Resort has two main rental locations: the Mountain Village rental shop in the Snowcrest Building, and at the Madison Base.
Note: Participants must be 18 or older to pick up rental equipment because additional waivers must be signed in person. Participants under 18 years of age must be accompanied by an adult.
The person using the equipment must be present at the time of pickup. We adjust the size of the skis/board, boots, and binding/DIN settings to ensure the safest fit.
If you cannot pick up your equipment before we close, you can arrange to have it delivered or pick it up in the morning. We deliver between 7:30 am and 8:30 pm daily. For more information check out our Rental Delivery webpage.
Other questions you may have:
Lift tickets, rentals, lessons, and activities can all be cancelled for a full refund if the request is made 48 hours before the product start date. For requests made within 48 hours, an E-Voucher may be issued to use towards another purchase at shop.bigskyresort.com if documentation is provided for why you are unable to participate.
Please see our Cancellation Policy page for more information and to fill out our cancellation request form.